Your satisfaction is our priority. If you are not completely satisfied with your purchase, please review our return and refund policies:

Eligibility for Returns:

Items must be returned within 30 days of receipt.

Items must be in their original condition, unworn, and with all tags attached.

Non-Returnable Items:

Sale items, gift cards, and personalized/customized products are not eligible for returns.

Return Process:

Contact our support team at  contact@cbumsmerch.com  with your order details.

Receive a return authorization and shipping address.

Ship the item back to us using a trackable shipping method.

Refunds:

Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.

Approved refunds will be processed within 5-7 business days to your original payment method.

Exchanges:

We offer exchanges for size or color variations. Please contact us to arrange an exchange.

Customer Help

At CBUM Merch, customer satisfaction is our top priority. Our customer support team is here to assist you with any inquiries or concerns.

How to Reach Us:

Email: contact@cbumsmerch.com

Phone: +1 (703) 936-1006

FAQs:

Visit our FAQ page for answers to common questions about orders, shipping, and more.

Operating Hours:

Monday to Friday: 9:00 AM - 6:00 PM (EST)

Saturday: 10:00 AM - 4:00 PM (EST)